Britches of enormous proportions
So, this is another example of what happens when companies get too big...
As most of my acquaintances know, I make part of my income from developing websites. I lease server space from a company called Bluehost for most of my accounts, including my own.
On my own server, I host about 15 sites pro bono for deserving individuals (mostly artists of one kind or another) and community non-profs. About five days ago, these sites all started malfunctioning. Since then, I have been utterly unable to get any support from Bluehost. I’ve sat on hold on the phone twice now for over an hour. Their live chat system is down, and no one has ever responded to the trouble ticket I filed.
In trying to figure out what was going on, I discovered that there are a whole lot of people having similar problems with Bluehost. I think I also discerned why.